
To apply, send your CV and Cover letter to applications@studenthubng.com or call 08170003285 for more information.
GOLD TREASURE EXCHANGE
One of the leading jewellery stores in the country needs a sales and customer service representative.
Sales and Customer Service Representative Job Responsibilities:
Serves customers by providing product and service information; resolving product and service problems.
Sales and Customer Service Representative Job Duties:
• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analysing customer needs.
Prepares product or service reports by collecting and analysing customer information.
Contributes to team effort by accomplishing related results as needed.
Sales and Customer Service Representative Skills and Qualifications:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analysing Information, Multi-tasking
Location: Onikan, Lagos.
Salary: N50,000
Job Type: Full-time (Mondays to Saturdays)
To apply, send your CV and Cover letter to applications@studenthubng.com or call 08170003285 for more information.