Social media management isn’t just about posting content on a business social media page, it is a complex role that is very instrumental in helping a business or brand achieve its goals and objectives. Navigating social media platforms to get the intended engagement and reach can be difficult if you do not have the skills and knowledge required, you should not just assign anyone to handle and manage your business accounts.

 

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Our team will strategically plan your social media calendar, build and maintain your brand by;

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• Creating content,

• Monitoring posts and campaigns,

• Engaging customers and

• Reporting back to you.

 

Our focus is to

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• create brand awareness,

• generate traffic,

• engage customers and

• promote conversions - generate sales

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We do this by; 

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• Building a social media team made up of promoters and influencers to support your brands sales and marketing goals

• Working closely with your brand to develop and maintain short-term and long term social strategies and set milestones for measuring the impact and effectiveness of social media campaigns and strategies.

• Working with your budget to create effective campaigns

• Managing paid social media campaigns and generating reports on reach, impressions and engagement for all campaigns

• Posting and engaging your customers daily to build brand awareness and audience

• Supporting your marketing strategies and goals by creating new ways to drive traffic, increase conversion and generate sales

• Using analytic measurement tools provide weekly, monthly and quarterly reports on metrics for each platform 

• Working closely with your brand to develop and maintain a voice and tone consistent with your message.

• Educating your staff on social media strategies, (captions, hashtags, etc.)

• Staying on top of industry trends and development in social media, advertising, marketing and devise ways to incorporate them for your business goals

 

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Our social media managers are highly skilled and experienced, they;​

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• have social media advertising experience

• have graphics design and edit knowledge

• have an excellent understanding of social media platforms, including their respective strengths and demographics (Facebook, Twitter, Instagram, Pinterest, Snapchat, etc.)

• are creative and analytical

• are experienced with social media planning and engagement, including building and maintaining an audience across social media platforms

• have customer service experience

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