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A Client Relations Officer is tasked with establishing, maintaining and enhancing the relationship between the company and external clients.
They interact with many different members of the Clients team to organize and execute plans that ensure mutual profit.
The person serves as an intermediary between the customer and the company
Job Descriptions
. Providing guidance and advice and ensuring all of the clients needs are being met
. To provide an overview of options for branding, advertising or community outreach taking the customers's feedback to the organization
. Presenting a marketing plan, outline the approach and act as an intermediary
. Making product recommendation to the clients
. To provide guidance on merchandising and promotional avenues
. A Client relations officer ensures client is happy with the relationship they have with the company
. Takes action to improve relations and trouble- shoot issues if problems arise
. Carrying out client's satisfaction surveys and reviews
Skills
. Organised approach to work
. Hardworking with good ethics
. Track record of managing client relationships
. Interpersonal communications skills
. Proactive Team Player
Further Information
Job Type: Full Time
Location: Lagos
Cover Letter Required: Yes
Job Field: Human Resources, Relations Officer
Interested and Qualified Candidates should send their CV and Cover letter to applications@studenthubng.com